Is change today different than it was 30 years ago? It sure is. And that’s why YOUR view of change may depend on your age.

For many organizations, workplace accommodation is still treated as something complex, expensive, and bureaucratic—something that requires committees, policies, meetings, and binders full of documentation. But sometimes, the barrier isn’t complexity at all. Sometimes it’s assumption. Early in my management career, I encountered a situation that permanently changed how I think about accommodation, leadership, and assumptions. […]